Unit 4, 24 Mahony Court
Weston Ck, ACT 2611
Phone: +61 2 6154 5200
7777 Greenback Lane, Suite 209
Citrus Heights, CA 95610-5800
We have developed this FAQ section in response to the needs of our prospective clients to learn more about Hydstra and the many solutions it provides. This section is constantly evolving and we encourage you to check here first for answers to your questions.
The best way to keep informed of what's happening at KISTERS and the Hydstra software is through the KISTERS Australia Newsletter, which is distributed by email every quarter. It is an informal newsletter letting users know what KISTERS is working on, where the company is heading and how to get the most out of the system. The KISTERS Australia Newsletter also keeps users up-to-date with important changes to the system and technical issues which may affect them. To receive the KISTERS Australia Newsletter contact firstname.lastname@example.org.
Click here for the latest newsletter
Click here for previous newsletters
The Hydstra & WISKI User Group meeting is held every year in Australia and the USA. It is an opportunity for KISTERS software users to look at the latest developments in the KISTERS systems as well as looking at where the product is heading in the future. It also provides an opportunity for users to talk with other users about their experiences with KISTERS products.
Click here to see previous User Group presentations
All users are entitled to free upgrades on demand as a part of their ongoing licence agreement with Hydstra. If you would like to receive a copy of the latest system then contact us and we will send you a copy as soon as possible.
Recent changes to the system won't be available immediately because all modifications must pass through our quality control procedures before they are released.
You may download the latest release for Hydstra software at kisters.com.au/downloads.htm
To access the download ZIP files you must provide the username and password supplied by KISTERS support.
Please request the username/password by writing to email@example.com providing a copy of your current HYACCESS.INI licence file.
While the Hydstra Data Management Suite is a comprehensive system providing a general solution to data management problems, organizations sometimes need the system to be changed to better suit their specific needs. Users may also have suggestions on how the system can be improved.
If you have an enhancement that you would like to be added to the system then you should let us know. In this way the system grows and evolves so that it remains relevant to its users. If we think that a suggestion will be useful for the wider Hydstra community then we will consider implementing it at our own cost and in our own timeframe.
If a suggestion will only benefit one organization or if you want an enhancement made to a deadline then we will offer to implement it at our standard hourly rate. There is also an ongoing fee for maintaining user specific programs. Common modifications include new routines for importing data as well as new plots and reports.
All changes and enhancements to the Hydstra system remain the property of the copyright holders and may be distributed to other licensees of the system. This ultimately benefits the wider user community. KISTERS Pty Ltd will also undertake major development work which may result in new products. Ownership and marketing rights for new products may be negotiated and customers funding a new product may receive royalties on future sales.
Technical support is provided as a part of your ongoing licence agreement with Hydstra. We prefer to receive requests for support by email at firstname.lastname@example.org although you can also contact us by phone during normal business hours in Australia and the west-coast of the USA. When we receive a request we will answer it immediately if we can. More complex requests will be prioritised and processed in order.
KISTERS can offer strategic advice to help you get the most out of the software.
We can help you streamline your operations by using Hydstra tools to their full potential. We can set up systems to automatically import large amounts of telemetry data into Hydstra. We can also help you to automate the publishing of your data to the World Wide Web.
We can show you how to use existing Hydstra tools to improve the quality of the data you produce. We have extensive experience in setting up quality systems right through to ISO 9000 compliance.
Due to the comprehensive nature of Hydstra, it is essential that all users receive adequate training. Training is always offered when the system is installed however it is important for an organization to make an ongoing commitment to training to cater for new staff and to keep up with the latest improvements to the system.
KISTERS has a commitment to providing quality software and has processes in place to maintain a high standard however due to the complexity of the system, bugs do appear in the system. If you discover a bug then it is important that you tell KISTERS so that we can fix it as soon as possible, before it affects other users. All problems and questions should be sent to email@example.com.
If you find a bug then you should contact KISTERS Support with enough information to reproduce the error. The better you can define a problem, the better the KISTERS Client Services group will be able to serve you. It is important to report the exact text of any error messages that you have seen and a sequence of instructions to reproduce the error. If the error is related to your data then it is important to send the data files with the bug report.
When KISTERS Support receives a bug report it is logged in our 'system report' database. If we have already encountered a particular bug then we will respond immediately with our resolution to that problem, otherwise we will let you know that we have received the report and keep you informed of how we are acting on it. When a problem is resolved KISTERS Support will ensure that the person who reported the bug is notified that it has been fixed.
KISTERS will fix bugs as soon as possible although it is not always possible to provide bug fixes immediately. Users usually have to wait until they receive an upgrade before a bug fix will become available.
Time-series data is a series of values of some environmental or control variable which is measured repeatedly over time. Data may be measured regularly or irregularly at intervals ranging from one second upwards. To store data in HYDSTRA/TS one dimension of the data must be time, and the other a single-dimensional value like level or temperature. For example you cannot store a well-log in HYDSTRA/TS, as the log's main changing dimension is not time but distance down the hole.
You can store any level or counter type data which varies with time. Examples include water level, flow rate, velocity, turbidity, temperature, wind speed, rainfall, wind direction, flow volume, battery voltage, gate opening, pump status, etc.
HYDSTRA data is stored to the nearest second.
There is no limit to the number of different variables you can store. For example, in a single file for a station you can store water level, rainfall, temperature, conductivity, battery voltage and anything else you like.
Yes, using the concept of subvariables you can store up to 99 recordings of the same parameter at the same site. For example you can store different time samplings (daily, hourly, 15 minute), different locations (upstream level, downstream level), different technologies (logger data, chart data), different depths (wind speed at 5m, wind speed at 20m), etc and distinguish between them using subvariables.
There is no inbuilt limit, and we have users with many thousands of stations operating well. The number of files in a directory is limited on some networks to 4096, which may limit the number of stations to 2048. The number of files in a directory may be limited to 4096 on some CD formats. We would suggest that you contact us before planning to store more than 10,000 stations, as some processes may become slow at that scale without further tuning.
HYDSTRA is designed to keep all your data online for ever. Even with very long archives for thousands of stations HYDSTRA should be able to retrieve and analyze a year of continuous data in a few seconds.
Yes, the minimum spacing between two points is one second, and there is no practical maximum. HYDSTRA can handle regular and irregularly spaced data (for example 15 minute water levels and event-based rainfall tips). You can mix timings in the one file, and even change styles within a variable (for example changing from 15 minute rainfall totals to event-based rainfall tips when you upgrade a logger).
Yes. HYDSTRA can report data at any interval you specify, and will interpolate values if necessary. For example you can digitize a water level trace at random spacings, but then extract or report hourly or daily flows.
HYDSTRA associates a data transformation code (datatrans code) with the data to decide how to interpolate between the data points. For datatrans 1 data such as water level HYDSTRA always interpolates in a straight line between time-series data points. Hence you should sample your data frequently enough for this to be accurate. Read up on datatrans to learn more about how HYDSTRA interpolates other datatrans data such as means and totals in a period, and event data.
HYDSTRA uses trapezoidal integration to calculate mean values. For level-type variables (water level, temperature, etc) points are interpolated if necessary at the start and end of the interval, and they are used in conjunction with all other points within the interval to compute the area under the curve. The area is then divided by the time interval to compute the mean.
HYDSTRA uses a proprietary index-sequential file structure which minimizes file size while providing fast access to the data. All the data for a site is kept in a single file, so there is one archive file per site. An index file is used to provide rapid access to parts of the data file. Users never need to know the internal details of the file structure as a variety of tools are available for quickly putting the data in and getting it out again.
HYDSTRA uses a variety of techniques to reduce the size of the data. The most important one is to specify key information like site and variable only as it changes, rather than on every data point. Other techniques include reducing the number of bytes required to store a number, and removing redundant data points which lie on or near straight lines.
Compression can be turned off for particular stations or variables.
Yes, but you control how lossy. For example if you specify that water level is to preserved to the nearest mm then data may be rounded to the nearest mm but it will never be more than half a mm from the original value. By choosing sensible limits for each parameter you can exert control over how hard your data is compressed. If you want to be very conservative then choose a very small PRECISION value in the VARIABLE database for each variable. Your files will be larger, but more accuracy will be preserved. However it is not sensible to store water level data to a millionth of a meter when the field recording technologies are incapable of recording much better than a few mm.
Yes, for some data. If data points lie on or near straight lines, the compression can discard them, since applications can recover that value at that time using interpolation.
You can, using a setting in HYCONFIG.INI and/or entries in the VARSUB database. These let you control the default compression setting, and then give finer control for certain types of data. For example, you can configure HYDSTRA to store all daily readings, even if they lie on a perfectly straight line. This can be useful if the fact that a daily reading was taken or not taken is important information, in addition to the actual value at that time. You would do this by storing such data with a special subvariable. See Variables and Variable Conversions FAQ for more on subvariables.
It depends very much on how rapidly the data changes, what precision it is being stored to, how dense the original data is, and how many comments are added to the data. However typical water level data should be in the range of 2 to 3 bytes per sample, and compression will remove points on straight lines completely - this is particularly effective in compressing long runs of zero rainfall.
If you store time-series data uncompressed in a relational database like Oracle you will need at least 40 bytes per sample, or at least 10 times more space than HYDSTRA, possibly 20. Many hydrological analyses require that you analyze the whole period of record (flow duration, low flow, flood frequency, monthly summaries, etc). This means that you will regularly be retrieving very large files across your network, which will lead to high server and network loads.
As an example, sample water level data is delivered with HYDSTRA for station HYDSYS01, a real station in the ACT. The station has 25 years of continuous water level data, a mixture of digitized charts and logger data. In HYDSTRA the data consists of 84,259 data points, and has a total size of 213,000 bytes, some 2.5 bytes per point. If the data were stored in normalized Oracle tables it would occupy about 8.5Mb, which would have to be retrieved by the server and brought across the network every time it was all analyzed. Even worse, if the data was stored at fixed 15 minute intervals it would expand to 876,000 points, which would occupy over 35Mb. No matter how large the disk and how fast the network, compressed data will always be faster to access and use.
You specify what units the data is stored in. For example you can choose to store water level in feet, cm, mm or meters, or indeed anything else, it is up to you. However we do recommend that once you choose a set of units for a particular variable you stick to it. It is not advisable to store some level data in feet and some in meters. Most import routines provide the facility to rescale data as part of the import, so even if a logger is recording in mm you can store it in meters or feet if you need to.
Yes, gaps are allowed. You can also use the quality code system of HYDSTRA to indicate that data is of bad quality and should not be used in computations. However gaps may prevent many programs from producing meaningful output, so it is usually best to try and estimate values for missing data, and then quality code the data as estimated.
Data cannot be archived with overlaps. If data legitimately generates overlaps (for example by repeated unloading a logger from the time it started, without resetting the logger each time) then archiving tools are available to add only the new data to the archive.
HYDSTRA stores all data for all years in a single file. You can extract, report and analyze the data for any period, including calendar year, water year or fiscal year.
Not if the users are trained properly. Unlike banking, commercial or personnel data, most time-series environmental data is at least partly wrong when it is collected, and patently so. Transducers drift, clocks run slow, orifices silt up, algae grow on sensors, batteries go flat, pressure transducers are affected by temperature, charts distort, ink runs, electronics generate spikes, equipment is set up incorrectly, the list goes on and on. It is vital that what is stored in the archive is as close as possible a representation of what really happened, and not immutable evidence of failure. In many cases the data is improved by appropriate correction and editing, and when it can't be improved it can be flagged so that it is not used for decision making.
Yes, HYDSTRA provides the Data Managers Workbench, a powerful graphical tool for editing and annotating time-series data. The workbench can draw, smooth, quality code, calibrate, adjust timing, adjust for sensor drift, correct rainfall to gauge and perform most of the data management tasks you will routinely need. Changes are quality coded, and you have the option to add comments at any time. While you are working you have a copy of the original data to see what you have changed. When you are happy you can commit the changes permanently.
Yes, you can determine for each registered HYDSTRA user whether they have edit permission or not, and whether they can archive their changes.
Yes, HYDSTRA gives you a range of quality codes (1-254) which you can use to indicate how good the data is. We deliver a suggested set of codes, though you can change the if you wish.
Yes, each data point may have any number of comments, each of which may be up to 80 characters long. Comments are inserted automatically by most import programs indicating when and where the original data came from, and it is good practice to add comments whenever data has been manually edited, to notify future users of what has been done.
We keep only the latest version of the data as a HYDSTRA file. When you commit a set of edits to the archive, the previous version of the data is lost. However we regard the real raw data as the data prior to its being imported into HYDSTRA, as the import process manipulates the data in a variety of ways (including data compression) so that it is really no longer raw data. HYDSTRA offers mechanisms to preserve the raw text files (from loggers or chart digitizing), and this is always kept.
You can store computed flow in the time-series file, if you wish. However HYDSTRA is fast enough to re-compute flow from the ratings every time you need it, so normally users do not store flow.
Typically we store status variables like pump status, which are either on or off, as a time-series trace which is set to zero for off and 1 for on. You can then use the variable conversion system to compute pump run-time, pumped volume and duty cycle.
HYDSTRA has a Flow Archive system which will respect the historic flows but recompute new flows as new stage record is added. The flow archive program HYFLARCH recomputes modern flows whenever a rating or the time-series data has changed, but preserves historic flows and estimates.
As part of the installation we will probably have left you with some standard import techniques.
Basically, a few major programs will be used most of the time:
A number of special purpose programs can import data from specific sources, including Western Hydro, ADS loggers, Sigma loggers, Mace loggers, Unidata loggers, Hydrological Services RRDL3 loggers, etc.
HYDSTRA can read many logger file formats exactly as-is, as they come off the logger. If the files need reformatting we use the programming language Perl to reformat the data as part of the import process. Perl is provided with HYDSTRA.
A number of programs can be used to export data in various text formats suitable for linking to models, spreadsheets, etc:
We recommend using Perl to format data from HYEXTR or HYCSV to specific output formats. HYDSTRA Systems can develop programs to produce specific outputs for you as a consulting task.
Yes, the normal procedure is for HYDSTRA Systems to spend time with you on-site when you purchase HYDSTRA. At that time they will help you convert your existing data and develop procedures to handle all your routine data processing requirements. HYDSTRA Systems can help you at any time with data conversion and import at our normal consulting rates. Through subcontractors we can even arrange for chart backlogs to be digitized.
KISTERS provides two time series based environmental data management solutions. What is the difference? Hydstra is a highly optimized, very fast and efficient proprietary database solution (both file based or relational database solution), and WISKI is a highly optimized, very fast and efficient relational database solution (MS-SQL / Oracle). Hydstra is a compact solution capable of installation on a Laptop or a server farm whereas WISKI is an N-Tier server solution. Both solutions have no limits other than the hardware they are installed on and both solutions are equal in capabilities. You make the choice!